Bijali believes gaming should be fun, not a burden. Your wellbeing and safety are our highest priority.
Every player's mental and financial wellbeing is our top priority. That's why we treat responsible gaming not just as a rule, but as a culture we actively build.
On Bijali, you can set your own daily, weekly, and monthly deposit limits. The system alerts you before you go over budget, so overspending is never an option.
When you feel like you need a break, use Bijali's "Cooldown" feature to temporarily suspend your account for anywhere from 24 hours to 30 days. You're fully in control.
Set a session timer on Bijali to avoid long gaming sessions. When the time is up, you'll get an automatic notification so you can make a mindful decision about whether to continue.
If you need a complete break from gaming, use the self-exclusion option to permanently close your account. We respect this decision and have made the process as straightforward as possible.
Gaming stops automatically when your losses exceed a set limit. The loss limit feature is a highly effective way to protect your savings and your family's financial wellbeing.
Bijali's trained support team is available 24/7, every day of the week. Reach out any time you have concerns about your gaming — no judgment, just support.
Responsible gaming is a mindset and a set of habits that keep gaming purely as a source of entertainment — never a burden or source of stress. Bijali believes every player has the right to know when to stop, how much is healthy, and where to get help.
Online gaming is growing in popularity across Bangladesh. However, for a small number of people, it can become difficult to control. That's why Bijali has built a platform where responsible gaming is the top priority from the start. Our goal isn't just profit — we want you to stay healthy and your family to thrive.
The three pillars of responsible gaming are: knowing yourself, understanding your limits, and seeking help when you need it. Bijali supports you in all three.
Responsible gaming on Bijali comes down to a few simple but effective rules. Follow the steps below and gaming will always stay an enjoyable experience.
Sometimes we don't realise when gaming starts to spiral out of control. Watch out for the warning signs below. Bijali's responsible gaming policy addresses each of these transparently.
| Signs | Level | Tips |
|---|---|---|
| Playing within budget, but occasionally going over | Caution | Set Your Limits |
| Constantly thinking about gaming | Caution | Take a Break |
| Repeatedly playing to chase losses | At Risk | Stop Now |
| Neglecting family or work because of gaming | At Risk | Get Support |
| Lying or hiding the truth about your gaming | At Risk | Get Help |
| Gaming with borrowed money beyond your means | At Risk | Emergency Support |
| Enjoying gaming occasionally and staying within limits | Normal | Continue |
Ask yourself the questions below. If you answer "yes" to two or more, it's time to use the responsible gaming tools or seek professional advice.
Have you spent more time or money on gaming than you planned?
Do you feel restless or irritable when you're not gaming?
Have you ever borrowed money or dipped into savings to fund gaming?
Have you ever hidden your gaming from family or friends?
Has gaming disrupted your sleep, eating, or daily routine?
Have you repeatedly played to try to win back money you've lost?
Do you feel regret or guilt after gaming?
Bijali offers a range of effective responsible gaming tools. Use them to stay in full control of your gaming experience — no explanations needed.
Set your own maximum deposit amount on a daily, weekly, or monthly basis.
Automatic alerts and scheduled breaks after a set period of play.
Gaming will automatically stop once you reach a set loss amount.
Take a temporary break ranging from 1 day to 1 month.
Option to suspend or permanently close your account.
View detailed reports of all your transactions and gaming activity.
Bijali strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and valid ID is required as part of the KYC process.
If you have children or teenagers at home, take the following steps:
Dealing with a gaming problem alone is hard. As part of Bijali's responsible gaming commitment, we're always here for you. Professional support is also available.
24/7 live chat and email support. Talk to us in a completely confidential, non-judgmental environment.
Talk to a mental health professional. Trained counselors are ready to help you address gaming addiction.
If someone in your family is struggling with gaming, read our guide to learn how you can help.
If you want to close your account right away, contact support — action will be taken within 1 hour.